Frequently Asked Questions
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package in real-time with our shipping carrier. If you don't receive a tracking email, please check your spam folder or contact our customer service team.
Currently, we ship to the UK and selected European countries. International shipping rates and delivery times vary by location. Please check our shipping policy or contact our customer service team for details on shipping to your specific location.
Standard delivery typically takes 3-5 business days after your order is processed. Orders are processed within 1-2 business days. If you need your order sooner, we offer express shipping options at checkout for faster delivery.
No, delivery costs are dependant on your delivery location and will be applied at checkout. :)
We offer a 1 day satisfaction guarantee. If you're not completely satisfied with your glasses, you can return them for a full refund within 1 day of delivery. Items must be in original condition with all packaging included.
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